|
Interview with Natalie Manor
FAQ: An Interview With Natalie
Please take a
moment to read this before hiring Natalie
How long have you been doing what you do and how did you get
to be an expert in guiding business leaders and managers so
they are clear, confident and effective in all areas of
their professional lives?
To
answer this question well, it is probably good to go back to
a place in my personal and business life that was not only a
defining time, but a leap of faith as well. It is the story
that brought me to where I am today, coaching and mentoring
business people just like you to be able to master their
business issues with clarity, confidence and effectiveness.
That
defining time happened in 1986 when I opened my business
with credit cards, no business plan, no brand or niche and
with all the hope in the world that I would be a millionaire in a
short period of time. I had just gotten divorced and
was lucky to have physical custody of my beautiful and
precious little girls. We moved to a tiny house in the
same town. I set
up up my home office with a desk, an ancient computer and some very snazzy
business cards and stationery.
I
started making money and finding clients easily because I
was personable, friendly, loved to network and talk on the
phone. Here is what I didn't do well:
-
Create a long
term strategic marketing plan for getting and keeping clients
-
Be clear about what I
could do for people
-
Seek help
on a regular basis from highly successful business owners
-
Follow up
with prospects in a timely way
-
Use my time well when I was
working 14 hours a day
-
Keep my business receipts in any sort
of logical order
I sought
help from experts when I desperate, scared, and confused
which was most of the time because I had few systems and
very limited knowledge outside of being great with people.
What
helped me to become a successful coach, consultant, speaker
and author of five books was when I took the time to analyze
my own business
habits, the good, the bad and the downright ugly! This
analysis
helped me to understand my behavior around running my
business and how I could better provide high value and sustainable
results for my clients, readers and audience participants.
Today I
have a virtual team of business masters to include a lawyer,
a business
manager, several administrative assistants, a technology guru,
an insurance
expert, a tax/accounting genius and my own business coach.
This team I've assembled is there to help me at any moment systematically and with
a guaranteed outcome for success. It took me years to trust
anyone to take at look at my poor business habits. Now it
is funny to think about needing to know it all and acting
like I was an expert at every facet of business. I was not
and am not today. However, I am a master at coaching
business leaders, owners and managers how to create business
excellence and peak performance by doing the following:
-
Analyzing their
wants/needs in order to create highly defined
goals/outcomes
-
Getting them clear
about what is most important to them and their business
-
Providing the methods and
support for increasing their confidence and influence
there by increasing their profits
-
Designing
and implementing their customized system for being highly productive
and effective
in all areas of their business and life
Once I
“got” what it took to run my business well and with
excellence I made a commitment to dedicate the rest of my
professional life to helping business professionals, leaders,
owners
and managers to assess and utilize their own unique talents and strengths. I think
it is fascinating that once you make a commitment to what
you will be doing and do it well, the perfect prospects and
clients just show up for help.
I
believe that the quote is “Once the student is ready, the
teacher arrives”.
Since
1986 I have worked with and spoken to thousands of people
and coached thousands of private clients. From this
work I've created the
Business Mastery Coaching System(sm),
for business leaders,
owners and managers who want a step by step implementation
and coaching system for getting clear, getting confident and
being effective in all areas of their business
and
professional lives…in record time.
Who are your clients exactly?
I work
with people just like you! You know who you are...owners of small businesses, managers of people and facilities, leaders of
executive teams. You are really good at what you do; however,
you have never been taught the step by step process for how to create clarity, confidence and effectiveness
in your business, with your teams and in your organizations. Having said that, the professions that I have worked
with run the whole gamut of industries and specialties.
-
CEO and Presidents
-
Business Owners
-
Executive Vice Presidents
-
Management
Teams
-
Team Leaders
-
Emerging Leaders and New Managers
-
Operation Managers
-
Branch Managers
-
Leaders of multi location facilities
-
Healthcare COOs
-
Hospitalists
-
Women's
Associations
|
-
Medical Directors
-
Business Coaches and Entrepreneurs
-
Business Owners of Small and Medium Sized
Business
-
Global Sales Directors
-
Marketing Directors
-
Nursing Directors
-
Banking Executives
-
Environmental Regional Managers and Directors
-
Multinational Executive Leaders
-
Healthcare
Associations
|
-
Community Hospital Executives
-
CFOs and their Associations
-
CPAs and their Associations
-
Presidents of Associations and Executive
Directors
-
Unit Directors
-
Business
Development Managers
-
Boards of
Directors
|
How are you different from other “business coaches”?
That is
a terrific question because our clients stay with us for a
long time involving their entire business enterprise and
teams even though we may have started with just working with
them. Their comments about how we are different can be
found in our written testimonials and videos about their successes (Client
Testimonials).
What we bring is
an assessment of your
talents and strengths. This provides you with a roadmap for
accomplishing your outcomes/goals and a framework that supports you
through your learning. Our clients unanimously tell us that
their new found confidence in executing what it is that
needs to be done with their business, people or
organizations is key for them. They feel confident,
influential, excited, knowledgeable and proud of their
enhanced skills. Through our entire system and process, you
will be supported and guided to reach your biggest goals and dreams. You know, some of our clients call it “hand
holding”. While that is a lovely compliment, our clients
are hard working success seeking peak performance
individuals who complete the work that gets them to their
new and profitable levels. We throw in a healthy dose of
humor, compassion and encouragement during the work and that
is always a plus.
My
personal belief on why we are different or unique from other
coaches and consultants is that we encourage our clients
to believe in their own brilliance. Everyone we have
ever worked with, including all teams and organizations,
have untapped talents that they allow us to uncover and then
tap into. It just works when you feel trusted,
respected and dare I say loved. The coaching
relationship is a privilege for both sides and the coaching
process creates outstanding results when practiced with experienced business masters like
the NMA Team.
What type of personality do you work best with and what is
expected of me?
Our Business Mastery workshops,
keynotes, products and programs were created for people who
absolutely are excited and dedicated to improving the
results of their work whether personally or with their teams
and/or within their organizations. We work with people who want
results fast, right now and will accept nothing short of
extraordinary. Because of how our we have designed the NMA
culture, we can be responsive and productive for our people
24/7.
Being a
high achieving and fast moving go getter myself, the
NMA Team work best with other high achieving go getters who
are dedicated to get going now and want to get clear,
confident and effective RIGHT NOW.
Do
consider that working with me and my team you will be taking
action and participating in a action learning course. You
will be expected to take serious and consistent action
during our time together. No excuses anymore because you
will be operating at a peak achievers level to accomplish
the goals and outcomes you want in record time.
For what type of professional is this program NOT going to
work?
Let me
very clear here that we are very selective about who we work
with. We pick our clients carefully and chose to gently
turn away people who are not suited for our programs and
will not get the results they would have signed up for. (We
want to be fair for people to get the results they
deserve.)
The
Business Mastery Coaching System
is not for people who have no money or who are desperate for
money – at least not at this time. It is our
experience that those that are desperate for their dollars
have a difficult time executing the system because they are
completely consumed with where their next dollars will be
coming from for their car or mortgage payments.
If you
are in the category, it is really OK. We have all been in
financial crisis at one time or another. Do yourself a
favor and do the following:
1. Sign up for our
"Business Mastery Update" which is our FREE
email newsletter. The
information will get you started towards you goals until you
are ready to work with NMA and your coach. You can
sign up at
http://www.nataliemanor.com/newsletter/subscribe
2.
Make it a point to spend time on our website where we offer
some great
free resources to include
free articles,
a
free CD on business communication etiquette, the
newsletter archive
and the
free
listening test.
There is so much interesting, compelling and success
building information for you that can help you build your
confidence for your next steps.
Doing
these two things will help you get ready to our work
together. When you are ready, call us and we will get your
started. (We are in no rush and we will be here when you
are ready – when you need us.)
Can you tell us exactly how the
Business Mastery Coaching System
works and what it includes:
The
Business Mastery Coaching System
is for business leaders and managers who want a step by step
implementation and coaching system for getting clear,
getting confident and being effective in all areas of their
business.
1. Discover Your
Talents and Strengths
In this step we discover your talents and strengths with
an assessment and intake form. We then debrief both of
these for your understanding. This is a
highly impactful first step that really allows you to
view your potential and your personal talents and
strengths, maybe for the first time in your
life.
2. Design and Develop
Your WIMI
In this step we design and develop the outcomes you will
be working on with your coach during your six month
coaching engagement. We do this using our WIMI strategy
i.e. discussing what is most important to you to
accomplish in the next 6 months and for the long term. Maybe for the first
time in your life you will be designing and developing
your strategies as a confident and talented professional.
3. Strategize the
Priority and Measurement of Your Outcomes/Goals
In this step we discuss how to best tackle your outcomes/goals
based on what you want to accomplish and your time frame
for completing your outcomes/goals. In this step we also
develop the basis for which we will measure your
progress in achieving your desired outcomes. You
also become the master of accountability in this step.
You will learn to do what you say you will do on time and with
excellence.
4. Focus and Course
Correct
This is where the real work begins! Through your
coaching calls, role playing, weekly homework and email
journals, we focus on your outcomes/goals and accomplishing
them systematically. This is also where we use the
basis of measurement developed together in step #3 to
course correct your outcomes/goals to ensure that you are
being held accountable for what you say you are going to
do and what you want to accomplish i.e. what is most
important to you…(WIMI). You will also learn the
communication model to shift you to absolute clarity in
all of your communication.
5. Review, Discuss and
Refine
In this step we take time to refine, review and plan. This is done on a
monthly basis with your coach. We take time to review,
discuss and refine your coaching outcomes. This is
really a place to brainstorm and ask the question “what
if…?”. This allows you the space to really discover
what’s most important to you based on where you are at
in the coaching process. You will be amazed at how
truly smart and talented you are.
6. Make it Real for You
In this step we take a look at our last 6 months
together. It is an evaluation of where you were when
you began and how clear, confident and effective you are
today. This is a discussion of how your coach can
continue to be a resource to you beyond your 6 months of
coaching. Is there another outcome that has become what
is most important to you? In this step we help you make
“it” real for you and give you the keys to continuing
your learnings, new habits and behaviors. This is all
about being accountable to yourself and the life you
have created.
Does this really work?
Yes! The result of our work
is an approach to getting and being clear, confident and
effective in all areas of your business focusing on your own
unique talents and strengths. Don't take my word for
it though. See what our clients have to say
Client Testimonials.
What results can I expect?
You can
expect to:
-
Maximize your
potential and what is possible for you as a talented
professional
-
Increase
your productivity
-
Easily solve employee, team
and organizational communication issues
-
Significantly reduce
your daily stressors
-
Eliminate your key
frustrations around
email management and effectiveness
-
Identify, develop and
implement plans for project, product and service goals
-
Confidently develop
your people and your teams by identifying strengths, purpose and outcomes.
-
Create a powerful
cohesive team based on trust and effectiveness.
-
Identify limiting perceptions for change and
improvement.
-
Learn your
necessary leadership skills to create and sustain an
organization wide culture based on trust and
respect.
-
Produce additional
business and a stronger bottom line through clear,
confident and effective leadership.
-
Implement a process
for defining, focusing on and resolving challenges.
-
Strategies for
developing clear organization wide communication to
improve productivity.
-
Develop a process for
accountability for actions and areas of responsibility.
-
Experience
increased confidence, both personally and
professionally, in your unique talents, strengths and
ability to communicate effectively with superiors,
colleagues, subordinates, prospects and clients alike.
Can I contact some of your former clients to see what it’s
like to work with you and NMA?
Yes yes yes. In fact, we pretty much
insist that you speak with them. The reason we encourage
this is we can tell you all day long what the results are
and what you can expect, but the best source of information
on the successes and results are the people who spent their
time and energy becoming successful. Please do to our
Client Testimonials
page and read all of them.
See which ones you feel drawn to and then contact them and
ask what they got from working with me, NMA and our coaching programs.
How quickly can I expect results?
People ask for fast and immediate results to their short and long
term goals and we say yes to that. However, we also need to
find out what your current habits are about producing
results. Do you procrastinate; miss deadlines; plan well;
understand what is most important to complete; create clear
and supportable objectives and outcomes? We have to make
sure that you easily understand the system of creating
results and what your habits are in order to get you to the
place you want to be. You will also need to put enough
time into the assignments we give you from the system. Most
of our clients have expressed that they see immediate
results in how they personally operate during their day and
experience much better results within the first couple of
months in with increased sales, staff and employee
commitment, clear communication with key stakeholders,
increased confidence with business growth and added
productivity of their teams and organizations.
How can I guarantee myself that I will Get Clear, Get
Confident and Be Effective with the
Business Master Coaching System?
Make
sure that you are totally focused on the
Business Master Coaching System and do all the homework associated with it. (You
will like the way that feels when you begin to produce the
results that you want.) Do understand that even though you
will experience immediate results, the
Business Master Coaching System is not a “quick fix”. It can take time to plant the
seeds of results and success. Those seeds need to be
nurtured by you. Our clients who have diligently applied
every step of the
Business Master Coaching System have successfully
grown their successes and in much less time than if they had
tried to do it on their own. They have also made more money
while working on creating their successes.
Will I recover the investment I put into this coaching
program?
Yes! Many clients are
excited to report that when they uncover their talents and
strengths and implement their new success habits they
immediately recover their investment into this coaching
program. Our clients find that when they are clear and
confident about their desired success as they can be
more effective which saves them both time and money.
One of the best parts about getting clear, getting confident
and being effective is that clients find that they are more
open to creativity and thus make more money than ever before
because their ideas have a a solid framework for
implementation.
What you are getting
regularly with this program (and my coaching) are series of
WIMI moments i.e you discover What Is Most
Important to you and have a system to act on
it...immediately. With these WIMI moments you are able
to move your business forward faster than you ever would be
able to on your own. That's what your investing in,
results, more revenue, more profit, more time, better use of
resources, not just more information.
Natalie, based on
everything I've read and heard about you, I know you're the
one I want to learn from. What are my options for
getting started with you?
1.
The 30 Day
Accountability Program is designed for the business
owner, leader and manager who knows they have habits
that aren't serving them and are ready to make
significant progress to create success producing habits
that make them wildly successful and profitable!
For more information of the
30 Day
Accountability Program go to
http://www.nataliemanor.com/coaching/accountability.html
2.
For
those of you who are ready to take the plunge and get
the results you want for yourself and your business at
lightning speed we offer the
Business Mastery Fast Track Coaching
System.
This program isn't for the faint of heart. The
Business Mastery Fast Track Coaching
System
requires a six month commitment and
is designed to skyrocket your success. If you want
to catapult yourself and your business to the next level
this program is for you. More information can be
found at
http://www.nataliemanor.com/coaching/fasttrack.html
3.
Do you work best one on one and in
person? Then the
Private VIP
Consulting Day
with yours truly is just for you. This offering
was created
for those business leaders and managers who want stretch
beyond their perceived boundaries to the next level in
business and who want one on one answers to immediate
questions about their business, team and strategy.
To learn more about the
Private VIP
Consulting Day
with me go to
http://www.nataliemanor.com/coaching/VIPday.html
Ok, I know which program
I want. How do I get started?
Great! Did you know that 90% of success is making a
decision and taking that first step? Congratulations
on taking your first step to getting, clear, getting
confident and being effective in all areas of your business!
Here's how you can get started: just click on the info links
above for the program you've chosen or if you have a
question give my support team a call at 1-800-666-2230 or
email my team at
success@nataliemanor.com
and we will be happy to answer any questions you may have.
I can't wait to meet you in person or on the phone to get
you started on your path to get clear, get confident and be
effective in all areas of your business!
If I'm not sure I'm ready
to get started, how can I sample your work at a low cost to
see if it's the right solution for me?
A
way to sample the
Business Mastery Coaching System is by
subscribing to my email newsletter. The "Business Mastery
Update" email newsletter provides you with the latest tips,
powerful techniques and proven strategies from Business
Mastery Coaching Programs. It is a must for anyone who
wants to get clear, get confident and be effective in all
areas of their business.
Subscribe here
Ok, I'm ready to do this
for myself, but I have a couple of additional questions.
Can I call you?
Good, sounds like you are ready to be pulled into your
future! Yes, if you have a couple of questions, just
email my team at
success@nataliemanor.com or
call us directly at 1-800-666-2230 and we'll be happy to
walk you through the different options to see which one will
be the very best for you. I can't wait to see you
succeed and I am honored to be the one to help you!
.
|