Congratulations in taking the time to look at your listening skills. The Harvard Business Review
states "no one can be a great leader until they develop the skill of excellent listening". Your
scores will help you determine where you might need some extra help in developing excellent
listening skills.
To the left of each question, rate yourself on a scale of 1 (strongly disagree) to 5 (strongly agree) on each of the following statements:
« disagree agree »
1.
I attempt to give every person I talk with equal time to talk.
2.
I really enjoy hearing what other people have to say.
3.
I seldom have difficulty waiting until someone finishes talking so that I can have my say.
4.
I listen even when I do not particularly like the person who is talking.
5.
The sex and age of a person makes no difference in how well I listen.
« disagree agree »
6.
I assume every person has something worthwhile to say and I listen intently to friends, acquaintances, and strangers alike.
7.
I put away what I am doing while someone is talking.
8.
I look directly at the person who is talking and give that person my full attention, no matter what is on my mind.
9.
I encourage others to talk by giving them verbal feedback and asking questions.
10.
I encourage other people to talk by non-verbal messages, such as gestures, facial expressions, and posture.
« disagree agree »
11.
I ask for clarification of words and ideas I do not understand.
12.
I am sensitive to the tone of the speaker's voice, expressions and gestures.
13.
I seldom interrupt a person who is talking.
14.
I withhold all judgement and opinions about what a
person is saying until I have heard it.
15.
I listen past the words to the feelings and meanings the person is expressing, and question to see if I understand correctly.
« disagree agree »
16.
I make mental outlines of the main points of what a person is saying.
17.
I look mainly for points on which we can agree, not mainly for points on which we disagree.
18.
I respect every person's right to his or her opinions, even if I disagree with them.
19.
I view disputes or conflict as opportunities to understand the person better.
20.
I recognize that listening is a skill and I concentrate on trying to develop that skill in my daily life.
Score:
Find out what your score means.
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LISTENING TEST
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