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Welcome to NMA’s Leadership                                                                                      
Excellence – The ROADMAP(sm) Newsletter
Thursday, May 31, 2007 – Vol. 12
Written and Published by Natalie R. Manor
Visit our website at: http://www.NatalieManor.com 
 
Table of Contents:
1.  A Note from Natalie Manor, CEO
2.  Proven Strategies for Building Highly Successful Teams
   Dave Liddell, COO
3.  Insight from an NMA Team Member, Sandy Mayo, Dir. of      Administration
4.  Teambuilding and the Next Generation, Natalie Hoffmann, Dir. of Operations
5.  Resources for Your ROADMAP(sm) to Teambuilding 
Teambuilding eBook with MP3
Teambuilding eBook with MP3

Your ROADMAP(sm) for Teambuilding

1. A Note from Natalie Manor, CEO

Dave, Sandy and Natalie Jr join us today in the newsletter with their comments and experience on teambuilding and the value of it. 

When executives and HR people are looking for ideas on teambuilding, most of the time they want to know:

  • Can you actually get a group of people operational and in synch with each other to produce a product or service?
  • And HOW do you do that – what are the tips, techniques and strategies for teambuilding?
  • How long does it take to get a fully operational team productive and effective?
  • What are the pieces of teambuilding that need special attention?
  • What will I get from the time spent forming a team>

You have come to the right place with your questions.  Our new "Teambuilding: The 6 Steps to Creating, Communicating and Collaborating" eBook with MP3 is a great start to answering these questions and helping you put together highly effective and high performing teams.  You can find the "Teambuilding: The 6 Steps to Creating, Communicating and Collaborating" eBook with MP3 at: http://www.NatalieManor.com/shop/index.php?l=product_detail&p=1

We also would enjoy helping you form your teams through consulting or training.  We have the resources and the depth of knowledge and experience to help you build highly productive, highly effective, collaborative teams with ease and speed. 

My best,
Natalie

P.S.  Our newsletter topic for June is all about Retention and keeping your best people.  Our "Retention Strategies: Keeping Your Best People" CD is just what you need to create a solid and highly qualified team of people.  You can find our "Retention Strategies: Keeping Your Best People" CD at: http://www.NatalieManor.com/shop/index.php?l=product_detail&p=8

Stay tuned!

 
2.  Proven Strategies for Building Highly Successful Teams
 
By David Liddell, COO

Assignment: Group project. Do the words make you shudder at the very thought? If so, you’re among the multitudes of us who, to save ourselves in school, got stuck doing more than our fair share of the work. Anyone who has experienced this fact of life knows the sheer frustration that accompanies it.  

While it seems that the rules for group projects—or working in teams—should be different in business then they were in school, without careful measures, they aren’t. Human nature knows no boundaries, and whether it’s “slacker,” “busy bee,” or “glory hog,” people can easily follow along in their usual role for teamwork. The good news is that there are ways of building and structuring a business team to help ensure that it reaches its full potential—with all members included. 

The difference between success and failure in business may no longer lie in methods or technology, but in how individuals contribute to teams. Realizing this, many businesses have taken to make team-building a priority.  

When effective teamwork is on your side, you can dramatically raise productivity, cultivate employee loyalty and ultimately take responsibility for your success—without having to burden yourself with responsibility for other’s contributions—or lack thereof.  

Building Business Success: Talented Teams   

We’ve all experienced being a part of a less-than-ideal team. But it’s highly unlikely that most of us have been an integral component of a well-oiled machine that produces real and sustained results: a well-built, smooth running business team. Although they are somewhat rare to find, it’s entirely possible to create such high performance teams in your organization.  

It is first important to distinguish a “High Performance Team” from a traditional work group. Our definition: “A self-managing, multi-functional group of people organized around a whole process and empowered with full responsibility for their success.” There are proven strategies for successfully building such business teams.  

A valuable framework upon which to begin the teambuilding process is the Team Model. Graphically, the model comprises three interconnected circles, each representing one of the three main elements of a team: 

1.                   The Charter, which describes why a team exists and includes such elements as: customers, mission, values and goals.

2.                   The Design describes what the team does and how it does it and includes: core work processes, roles and responsibilities, procedures/norms and systems.

3.                   The Relationship circle describes how people get along and work together to accomplish their mission and includes: trust and respect, communication, cohesion and synergy.

The elements of the model are interdependent and yet there is a sequence that must drive their development. The charter must be clear before a team can be designed, and a team must be designed well to reduce relationship problems.    

In addition, the process calls for the managers to play different kinds of leadership roles than perhaps they are used to and possibly for the first time: they need to play the Trailblazer role as they work on the charter; the Architect role to work on the Design; and the Coach role to work on the relationship element.  

Solid teams are the foundation of High Performance organizations, and developing those teams is a process that takes serious effort and consistent discipline. Such team development requires hard, yet extremely interesting work. Those willing to undertake the challenge are rewarded with the twice-blessed advantage of higher efficiency and effectiveness…often dramatically so.

Let me know how this works for you in your organization. Send me an email at dave@nataliemanor.com.

 
3.  Insight from an NMA Team Member
 
By Sandy Mayo, Dir. of Administration

Hi, I am very pleased to share with you my teambuilding thoughts and experiences.  I’ve worked for NMA since 2004 as Director of Administration.  My work includes  NMA’s schedule, marketing, coordination of events, keeping the New Hampshire office running and maintaining the NMA content library.  Many times when Natalie does seminars or her keynote speaking I attend those events with her and lend back of the room support.  And sometimes we all lend our smiling faces to the tradeshows and exhibits. 

Many organizations and companies like NMA use the team approach to working together.  A recent significant shift in organizations using team approach has important implications for the skills that are critical to success both for the organization and you as a developing leader. Collaboration on a project that turns out successfully brings a sense of fulfillment to all the members, whether their contribution was large or small.  The successful completion of a specific project depends on the ability of the members of the team to work well together. 

As a member of the NMA organization now for over 3 years brings it’s own unique structure and personalities. Over the last 3 years, NMA’s team size has fluctuated depending on project needs. Team members must bring their own special talents, skills and ideas to the table. 

As the leader of a specific project, I have been called upon to facilitate meetings to decide on an action plan, deal with problems, and keep the team on track and to prepare for any future developments. It has been my responsibility to set the expectations, create a deadline and help encourage all the members of the team to bring their specific skills to the table which have successfully brought projects to volition. 

As a member of a team: bringing my skills and talents to the table gives me a sense of accomplishment and pride in a job well done. It is enjoyable and satisfying to work within the team, to determine what each one can create and contribute to make the project a success. Discussions with team members and being open to assistance, even criticism, can have a positive outcome, not only for the project but for you.  Your ability to accept edits, constructive feedback or even rejection of your idea is essential to being a positive, creative, and productive member of the team. One idea may be rejected, but the next will be met with grateful eyes and ears. Internally NMA, always encourages each other to communicate ideas and thoughts, even if we think they are silly or outside the box.  Sometimes, one thought leads to others and then we form a plan on how to deliver the project with enthusiasm and ultimate success. Proper delegation of tasks has led to continuing company growth. 

Many forward thinking companies use team members as a working approach and a formula for success. Shifting the authority and responsibility, that was once management, to the team working concept, has successfully launched many companies into the 21st century with ease and impact. 

Our collaboration as a team has allowed NMA to combine our best skills and build our new brand: THE ROADMAP(sm). We could not have done this without our team.  We lead by example and communicate our ideas to each other daily and to that end, NMA is creating internal and external success. 

I hope in the future that you meet your opportunity to be part of a team, or even lead a team, with enthusiasm and gusto.  We succeed by evaluating team members, identifying our strengths and challenges, keeping everyone informed, and instilling a sense of commitment and pride in our work.

Give us a call – let us be a valuable resource to helping you develop high performing teams within your organization. 

Best Wishes for Continued Success

4.  Teambuilding and the Next Generation
 
By Natalie Hoffmann, Dir. of Operations

There was a terrific news report this week on NPR (National Public Radio) regarding our generation and how we work.  Part of the commentary was working on teams and how we need so much feedback and attention in order to do well – to be highly productive.  Well, you know what, so do the other generational people.  They just need feedback in a different way. 

In order to work on an intra generational team and do well, we need to be aware of their needs also, not just our own.  Here is what the boomers and matures (the gray hairs) value in team work:

  • Being on time – they really care that the work is done when we say it will be done
  • Responsibility – that we do what we say we are going to do when we say we will do it
  • Listening – use our bodies and our ears so they know that we are truly listening to what is being said
  • Input – they actually want our opinions
  • Treat them like we like to be treated – even though the “older” ones don’t act like they really want or need compliments for the work they produce, they really appreciate them the same way we do.  It feels good for ALL people, whatever their age or experience, to get positive feedback for the work they provide

I have found that working with my generation is very cool.  It feels safe and comfortable.  But I’ve also discovered that working on a mulit-generational team has allowed me to grow intellectually and to discover a wider world than just mine.

If you have feedback about your own emerging and growing as a leader in our next generation, please feel free to email me at Natalie.Hoffmann@NatalieManor.com.

5.  Resources for Your ROADMAP(sm) to Teambuilding
 
eBook with MP3- "Teambuilding: The 6 Steps to Creating, Communicating and Collaborating"
After 20+ years of helping leaders just like you with teambuilding through coaching and training we decided to take all of our content and record it. 

Now you can take NMA’s tips and techniques around teambuilding with you anywhere, anytime.  For the last few newsletters our theme has been around teambuilding.  We would like to offer you, our faithful subscriber, our Teambuilding: The 6 Steps to Creating, Communicating and Collaborating" eBook with MP3 at a special discount.

With your special coupon code offer NMA’s Teambuilding: The 6 Steps to Creating, Communicating and Collaborating" eBook with MP3 is now just $42.47 that is a 15% savings off of the regular price of $49.97

Go to http://www.NatalieManor.com/shop/index.php?l=product_detail&p=1Once you add the Teambuilding: The 6 Steps to Creating, Communicating and Collaborating" eBook with MP3 to your cart type this coupon code: TMBD053107 into the dialog box called Coupon Code: and click on apply.

Could you use some support in your performance management and leadership competencies?  The NMA Team and I would be delighted to be a resource for you in building and navigating your ROADMAP(sm) to Leadership Excellence in your organization.  Give us a call at 800-666-2230 or email us at Success@NatalieManor.com. We’d love to be a resource for you and your organization.

NMA’s ROADMAP(sm) is sent only to those who have requested it.  We value your privacy and never share our mailing list with anyone. To Subscribe, please visit our website at: http://www.NatalieManor.com/email.  To Cancel your subscription, use the links at the bottom. Do NOT "reply" to this email!

=============================================================
 
The NMA Team
NMA, Natalie Manor & Associates

NMA, Natalie Manor & Associates is an organization of consultants, corporate trainers and executive coaching professionals who provide measurable results for our clients in the areas of Leadership, Communication, Strategic Planning and Cultural Development.  To inquire about NMA’s executive coaching, speaking, customized training, facilitations and seminars for your group or organization, or to schedule an initial consultation, contact us at: Success@NatalieManor.com

Copyright (c) 2007, all rights reserved.
U.S. Library of Congress ISSN: 1529-059X
You may copy, forward or distribute NMA’s
ROADMAP(sm) if this copyright notice and full information for contacting NMA, Natalie Manor & Associates are included. Contact us at:  http://www.nataliemanor.com/contact.html  or send an email to Success@NatalieManor.com

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3101 Browns Mill Rd., Ste. 6-103, Johnson City, TN 37601
Telephone: 800-666-2230
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