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Hello!
Welcome to Your Roadmap to Extraordinary Success
- Note From Natalie: Thank goodness for the people who help!
- What's New?: "Confident Women's Success Secrets Revealed" Home Study Course
http://www.nataliemanor.com/homestudy/
- Feature Article: How Do You Really Deliver Difficult Info?
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Sepember 17, 2008
Vol. 45
Written and Published by: Natalie R. Manor
"America's Top Confidence Coach"
Visit our website at: http://www.NatalieManor.com Published every Wednesday.
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Thank goodness for the people who help!
I have a dear friend who lives in Houston. She is fine, but her city is not. She has suspended her own business to be on the other end of the hotline for worried people who have emergencies. She was on the hotline for two days before the hurricane and she continues to give her time this week in 12 hour shifts everyday.
For all the people who have met the challenge of this hurricane,
you are in our prayers here at NMA.
It is a privilege to reach out and help those who need it. I hope you take time this week to think of what kind of help you might be to someone in need.
Thank you to all of you who have given your time and resources to help in this time of tragedy and destruction, especially you Medley.
Love and blessings,

Natalie R. Manor, CEO
"America's Top Confidence Coach"
Success@The-Roadmap.com
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"Confident Women's Success Secrets Revealed" Home Study Course
http://www.nataliemanor.com/homestudy/
"Give Me 70-Minutes And I'll Show You How To Immediately And Successfully Create Influence, Confidence
and Power In Business!"
Are you a professional business woman who has not yet reached her full confident potential and would like to know the next best steps to take?
...and
Are you a curious woman leader who wants to hear what other success seeking women are looking to achieve?
I'd like to invite you to take a life changing step and invest in yourself. I just facilitated the "Confident Women's Success Secrets Revealed" 70 minute Teleseminar and Wow...did we have a great time! On this teleseminar I revealed answers to your burning questions around creating your influence, confidence and success in business easily and immediately.
Because women just like you asked me to, I have turned this teleseminar in to an entire home study course. So now you can have these Confident Success Secrets at your fingertips, anytime you want and especially when you need them.
Click here to learn more about and invest in Your "Confident Women's Success Secrets Revealed" Home Study Course today! http://www.nataliemanor.com/homestudy/
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How Do You Really Deliver Difficult Info?
By Natalie R. Manor
How can give and receive difficult information with ease and without reluctance and/or fear? Giving and receiving difficult information does not have to create a problem. As long as you have prepared the situation with the clearly defined outcomes that you want from the situation or conversation, you should be in good shape. Most of the time delivering difficult information helps a situation, increases performance and provides a clarity that was not there before.
Also, understand that when getting ready to deliver difficult information, you may feel some anxiety or discomfort about the situation. That is even more reason to be prepared so you can keep your nervousness or discomfort to a minimum.
There are 5 typical situations where information is difficult to deliver if the context isn't set well:
- When trust is lacking
- Where outcomes and objectives are not clearly defined
- When there are sliding standards which indicate favoritism
- When information is not delivered in a timely way
- When the information has to do with the competence of the receiver of the information
The most important aspect of leading and managing your people and your organization is providing a format for creating high value relationships that automatically produce trust. When trust is present, you have the ability to provide a natural setting for people to thrive. When your people aren't thriving you also have the ability to deliver information that they need to grow and improve their performance.
Think of your best relationship. Is it your husband/wife, sister, co-worker? Why does that relationship work even when things are not going well? When a relationship is good, you have the ability to share information in a timely way that might not be the most positive and yet that person listens and usually thanks you for the information. What is present is trust.
We have trained thousands of leaders just like you in leadership and communication skills. During our trainings we do an exercise in building a list of the top 10 characteristics of a high value relationship. We have never had a list that did not include "trust" as a characteristic. That should tell you the importance that we all place on having it in our relationships. We all desire to trust and be trusted.
I mentioned 5 situations above where difficult information can be a problem to deliver. There are actually infinite situations that could be difficult. However, if you continually make the effort to create trust in your relationships and organization, you will be able to share information and deliver information that is both difficult and positive with equal ease.
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We have found two wonderful resources that can easily and immediately respond to your emergency needs. They are:
EmergencyEssentials
1-800-999-1863
www.beprepared.com
The Survival Center
Providers of Family Preparedness, Health, & Survival Supplies
1-360-458-6778
http://www.survivalcenter.com
These two resources have everything you need in order to supply your home or organization with emergency supplies. They also have a wealth of experience and information on how to prepare; what to stock; DVDs in how to do this; how to keep water clean; what kind of food is best to store and much more.
They each have e-newsletters you can sign up for where you can get information on a weekly basis for your planning.
I hope you never need to use your stored supplies, however, if you do, get your information and peace of mind from these wonderful sources.
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"America's Top Confidence Coaching Firm"
You get the Roadmap Team every time you contact whether it is to help you: grow your confidence, influence and power; develop a way of coaching your best strengths and talents to create outstanding and stainable results or whether you need a top notch training method for you, your team and/or organization to maximize your potential and increase your productivity.
You can learn more about "America's Top Confidence Coaching Firm" at http://www.NatalieManor.com. Let us be your resource in building and navigating Your Roadmap to Extraordinary Success in your organization. Give us a call at 800-666-2230 or email us at Success@The-Roadmap.com.
Natalie Manor & Associates
3101 Browns Mill Road, Suite 6-103, Johnson City, TN 37604
Toll Free & Customer Service: 800-666-2230 Success@The-Roadmap.com
Fax: 423-282-4481
NMA's Roadmap to Extraordinary Success Email Newsletter is sent only to those who have requested it. We value your privacy and never share our mailing with anyone. To Subscribe, please visit our website at: http://www.NatalieManor.com. To Cancel your subscription, see the links at the bottom. Do NOT "reply" to this email!
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© 2008 Natalie Manor & Associates. All Rights Reserved.
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