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Welcome to Your Roadmap to Extraordinary Success

- Note From Natalie: Best Practices Still The Best

- What's New?: Do you have a Strategy for 2009?

- Feature Article: Key Relationships for Business Development

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February 4, 2009
Vol. 64

Written and Published by: Natalie R. Manor
"America's Top Confidence Coach"

Visit our website at: http://www.NatalieManor.com Published every Wednesday. You are on our list because you signed up for one of our programs. To change your subscription, see link at end of email.

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Best Practices Still The Best

There is nothing superficial about the best practices of any business. Usually when something is good, it is because it has stood the test of time or usage. It is the same with best practices.

I think all of us have some best practices we might want to revisit. One of them is creating relationships that are critical to doing any kind of sustainable business. The article this week is all about the best practices that we learn as we grow as professionals. We might want to dust them off to get back to using them again.

By the way, my new puppy, Layla, and I are doing great. She almost has me completely trained.

Love and blessings,


Natalie R. Manor, CEO
"America's Top Confidence Coach"
Success@NatalieManor.com


Do you have a Strategy for 2009?

It is February and 2009 is in full swing. I know many colleagues of mine who don’t even think about starting their strategy for the New Year until February. They give themselves time to finish up those yearend projects for the previous calendar year.

Now it’s February and time for the real “work” for 2009 to begin. What’s in store for you in 2009? Do you know what you want to achieve? Do you have goals and dreams of greatness, but you don’t know where to start?

You can start right here, right now and I can help You!

My clients say that I have this amazing ability to coach the strategy and the answers right out of them. Would you like to know how to easily turn your talents and strengths into your very own strategy to achieve your goals for 2009?

Click Here to learn more today!



Key Relationships for Business Development

By: Natalie R. Manor, CEO

There are lots of ways to develop business practices that help us sell and promote our services and products. We need to clearly communicate information about the product. We have to catch the ear or eye of the buyer so they can make a decision. There needs to be some kind of value or people won’t buy. But the most important aspect of selling anything is the relationship you create with the buyer.

     Candy is sweet

     Golf clubs can make you a better golfer

     Cars are shiny and fast

     Consulting services help you grow your business or service

It is all about the relationship with the person who wants or needs your product. When I forget that simple fact, my sales plummet.

Here are the tried and true ways to build a relationship with the prospect and eventual buyer:

  • Build a great product or service
  • Over deliver every time
  • Be on time
  • Be fair with your price
  • Don’t cheat
  • Make sure the quality is the best for the price
  • Stay in touch
  • Be courteous, kind, inviting, generous, caring
  • Deliver what you say you will deliver
  • Be interested in the prospect or buyer
  • Do your business with integrity and enthusiasm

It does seem pretty straightforward and obvious; however, you would not believe the stories that people have about NOT experiencing this kind of satisfaction every day.

I think most of what we consider issues in business could be solved in a big way by people doing what they say they will do. Just that would eliminate a large part of our stress.

My challenge to you:

Revisit how you are dealing with people and how you are appearing to deal with people. Be consistent, caring, fair and on time.

You will create long term, trusting relationships and repeat business.

Go ahead; look at your practices. See where you might want to improve offering good service and/or products. Revisit your practices as if your reputation depended on it…because it does.

© 2001-2009 Natalie Manor & Associates.

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WANT TO SEE MORE ARTICLES LIKE THIS ONE? See Natalie’s articles at http://www.NatalieManor.com/articles/ and http://www.NatalieManor.com/newsletter.


Last week my eldest daughter, Natalie, and I traveled to Knoxville, TN to finally have our Christmas with my youngest daughter, Shannon. We met at P.F. Chang’s and had a beautiful and silly girls dinner together.

One of the gifts Shannon gave each of us was a scarf. I have never seen scarves like this before. They were both intricate and beautiful. They can be worn around the neck or as a shawl….and they have a story.

Shannon’s friend, Zeb Barron, traveled to Cambodia and handpicked these scarves out for the two of us. Former prostitutes in Cambodia made these scarves. These women were those enslaved by the Khmer-Rouge.

Zeb and his wife are part of an organization called Freedom’s Promise, http://www.freedomspromise.org, that is dedicated to rescuing women and children affected by the human trafficking trade.

I am sharing this with you because, in these tough economic times, I think we need to raise our awareness to those who have so much less than we do. Not just in terms of money or material goods, but in terms of our freedom. Our freedom is one of our greatest gifts. I encourage all of you to take time to look at the good in the world and see the hope. If women and children, half way around the world, who are victims of human trafficking can have hope for a better tomorrow so can we.


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You can learn more about "America's Top Confidence Coaching Firm" at http://www.NatalieManor.com. Let us be your resource in building and navigating Your Roadmap to Extraordinary Success in your organization. Give us a call at
800-666-2230 or email us at Success@NatalieManor.com.

Natalie Manor & Associates
3101 Browns Mill Road, Suite 6-103, Johnson City, TN 37604
Toll Free & Customer Service: 800-666-2230 Success@NatalieManor.com
Fax: 423-282-4481

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